Finance Shared Services Center
The Finance Shared Service Center's Procure-to-Pay (PTP) Department is a unique blend of functional responsibilities that include:
- Travel and Expense Services
- Purchasing Services
- Accounts Payable
- Fixed Asset Management
- Customer Support Services
While each of these departments can operate independently, they are a part of an end-to-end process intent on delivering high quality, back-office infrastructure support across Nationwide. At the core of our PTP model is the ability to process a high volume of transactions in a consistent, effective, and cohesive manner.
Contact Customer Support Services at the Finance Shared Service Center for help with invoice payment status or electronic invoicing options. You can reach them:
- By phone at (614) 277-3772 (toll free 1-866-780-3772)
- By email to fssccss@nationwide.com
Hours of operation are 7:30 a.m. to 7:30 p.m., Monday through Friday. Be sure to include:
- Invoice number
- Invoice amount
- Purchase order number, if applicable
For more information visit Accounts Payable, Travel and Entertainment Supply Stream and Purchase Order Terms and Conditions.
Need to know how to submit a purchase order?
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